Independent Cochlear Implant Clinic opens in Pittsburgh Region

What was once a dream for two audiologists became a reality.  Caitlin Conley, Doctor of Audiology, opened an independent private practice, Conley Hearing Care, in 2017.  Her primary focus was general audiology services and hearing aids all while working with most insurance companies to best serve the people of the Pittsburgh region. Kristen Perrin, Doctor of Audiology, joined Conley Hearing Care in 2019 to assist in the expanding patient database.  Dr. Perrin brought an extensive knowledge of pediatrics and cochlear implants to the practice.  The audiology duo had an idea, but could it work?

Pittsburgh is known for its powerhouse of hospital care.  Cochlear implant services have always been provided within our hospital walls.  With the rise in cochlear implant candidacy evaluations and cochlear implant candidates it was time for someone to make a move to help.  Dr. Conley and Dr. Perrin began a business logistics conversation with Cochlear Americas and local cochlear implant surgeons.  Their pitch- the need is great for cochlear implant services and there are a limited number of cochlear implant audiologists within our hospitals.  Dr. Conley and Dr. Perrin began building the business plan immediately.

Conley Hearing Care’s Cochlear Provider Network (CPN/Cochlear Implant Clinic) launched in March 2020. It has a successful patient base and gains more each passing month.  The mission is to assist the Pittsburgh region in reaching more cochlear implant candidates and educate them on their hearing potential.  The clinic also provides current cochlear implant recipients mapping, troubleshooting and upgrades.

A cochlear implant can be a scary concept, but it does not have to be scary.  With counseling and education, candidates will fully understand the process they will go through to hear.  Hearing well is essential.  Without it, we do not fully live.

Office Closure/Help From Home

As you know, we are going through a global pandemic and national emergency due to the Coronavirus.

We have remained open as long as possible to best serve you and our loyal patients.

The time has come, however, for us to follow the recommendations of the various sources we trust, such as the CDC, audiology boards, and our own best judgement.

We have decided that, until further notice, our office is closed to help prevent the spread of the virus. However, we are here for you in various non-contact formats.

As always, voicemails and emails will be checked daily so please feel free to email us at

If you have a hearing aid care question we encourage you to visit our website at  A tab with instructional videos on cleaning and care of hearing aids has been added as well as consumer technology support lines for each manufacturer.

Please call or email us with any further instructions you would like added to the website.

Assume that any appointments through 4/10 are cancelled as of now unless you hear otherwise from us.

We encourage everyone to follow the recommendations of your local, state, and federal authorities, and of course wash your hands thoroughly and often.

The most important thing, in the end, is everyone’s health, so be safe. Thank you for your continued trust and confidence as we all work together towards maintaining a healthy and safe environment.

To Everyone’s Health,
Dr. Caitlin Conley
Doctor of Audiology

Healthy Hearts and Hearing

Did you know that a healthy cardiovascular system has a positive effect on hearing health?

Today we want to send love to all of our patient’s and encourage each of you to show love to yourself as well.  Healthy Hearts are a must for Healthy Hearing!

Happy Valentines Day!

We take Highmark and UPMC!

Our phone keeps ringing here at Conley Hearing Care with worried patients.  As 2019 approaches many in Western Pennsylvania are making the choice to switch insurance plans so they can stay with their Doctors.

Here at Conley Hearing Care we have the privilege to work with both Highmark and UPMC as well as many other major insurance plans.

If you have any questions regarding hearing healthcare coverage on an insurance plan please call our office at 412-828-0250.  We would love to take the time to review your new hearing coverage or advise you to use your current benefits before the year runs out!