What was once a dream for two audiologists became a reality. Caitlin Conley, Doctor of Audiology, opened an independent private practice, Conley Hearing Care, in 2017. Her primary focus was general audiology services and hearing aids all while working with most insurance companies to best serve the people of the Pittsburgh region. Kristen Perrin, Doctor of Audiology, joined Conley Hearing Care in 2019 to assist in the expanding patient database. Dr. Perrin brought an extensive knowledge of pediatrics and cochlear implants to the practice. The audiology duo had an idea, but could it work?
Pittsburgh is known for its powerhouse of hospital care. Cochlear implant services have always been provided within our hospital walls. With the rise in cochlear implant candidacy evaluations and cochlear implant candidates it was time for someone to make a move to help. Dr. Conley and Dr. Perrin began a business logistics conversation with Cochlear Americas and local cochlear implant surgeons. Their pitch- the need is great for cochlear implant services and there are a limited number of cochlear implant audiologists within our hospitals. Dr. Conley and Dr. Perrin began building the business plan immediately.
Conley Hearing Care’s Cochlear Provider Network (CPN/Cochlear Implant Clinic) launched in March 2020. It has a successful patient base and gains more each passing month. The mission is to assist the Pittsburgh region in reaching more cochlear implant candidates and educate them on their hearing potential. The clinic also provides current cochlear implant recipients mapping, troubleshooting and upgrades.
A cochlear implant can be a scary concept, but it does not have to be scary. With counseling and education, candidates will fully understand the process they will go through to hear. Hearing well is essential. Without it, we do not fully live.